Posted at 12:06 PM by Susan Wornick
1 comments
I am happy to tell you, some of the airlines, like Delta, have loosened their general policies, so it is easier to get a full refund if you decide you don't want to make a trip .. but, the terms and conditions are important; you can't simply ask for your money back.. it needs to be within a specified period of time. Check with the individual airline.
Now, having said that, it is different when there are weather related problems. Laws are sketchy on this; the FAA gives the airlines a lot of slack when setting policies .. they mostly have the freedom to come up with whatever they like, with one caveat: they must get you to the destination for which you paid. If they can't, they have to give you a refund. However, if a flight is simply delayed, it's harder. Most airlines will accept a weather-related itinerary change free of charge, but they won't automatically issue a refund. Of course, it never hurts to ask. And as I said earlier, check with the individual airline to see what its policy is .. because they vary between carriers.
Posted at 9:53 AM by Susan Wornick
0 comments
Tje Sharper Image isn't
When I hear "business as usual", I think just that: go into a store and you won't notice anything different. Well, a quick check at the Sharper Image at the Natick Collection, and things ARE different. One big change: they are no longer accepting gift cards .. so, that pile you got over the holidays .. I am sorry to tell you, they are worthless. That credit you received when you returned the things you didn't want: worthless. How can you retrieve the value? You can't.
Unless otherwise noted by a court, that's what a bankruptcy filing is .. protection for the business, not the consumer.
As you may have heard me say so many times before, this is one big reason I don't like the a-fore-mentioned means of gifting. When you receive a card, use it ASAP .. in case something like this happens.
Posted at 12:42 PM by Susan Wornick
0 comments
So, if you bought a car over the last few days, there are some things you should know:
First of all, I hope you really like it because if you signed the paperwork, it's a done deal. Contrary to what many people think, there is NO 3-day right to cancel. A signed contract is a done deal, unless you legitimately have problem.
For example, if the salesman tells you something about the car which is also denoted in the contract, and you discover an error after you take possession, you can returnthe vehicle immediately. If you can't work it out with the dealer, you have the right to officially reject the car (or truck)
If you have problems with the car, new or used, you do have rights. It's the Lemon Law for new vehicles.... The Lemonaid Law for used. Both laws also apply to leased vehicles.
Again, car laws apply to cars and trucks only. Mobile homes don't apply, nor do ATVs.
If you have problems with those vehicles, the best thing to do is call me.
Here are the links for the state lemon laws
http://www.mass.gov/?pageID=ocaterminal&L=4&L0=Home&L1=Consumer&L2=Autos+and+Transportation&L3=Lemon+Laws&sid=Eoca&b=terminalcontent&f=the_new_and_leased_car_lemon_law&csid=Eoca
Posted at 11:35 AM by Susan Wornick
0 comments
Pot hole damage
If you lose a tire or suffer any damage to your car the result of a pothole the first thing to do is call them local police. Even though they can't help you file a claim, they can make a record of the hole and follow procedure for getting it filled. They can also tell you if the road is maintained by the local municipality, and, if it is ... your next call is to the city or town hall. The clerk's should be able to direct you to the office responsible for taking your claim. Usually, its the Alermen or Board of Selectmen. You'll likely have to write a letter and submit a bill, and re-imbursement could take weeks, depending on how often the governing body meets, but, it's the only chance of getting help for a situation that you didn't cause.
Good luck and happy motoring.
Posted at 11:50 AM by Susan Wornick
0 comments
Jewelry is a blind item. It's sometimes hard to know what you're buying.
I haven't been to any of the stores yet, but I highly doubt they have cases full of Rolex and other big name watches or diamonds at greatly reduced prices. It's a lot more likely what they have is shiny gems, with price tags that may or may not reflect their true worth. You are no longer dealing with a local merchant, whose name you know. You are dealing with a liquidator who has possibly taken the original Alpha Omega stock and, if not replaced it all together, perhaps combined it with stuff that may have come from .. well, use your imagination.
Here's the point: you may not know what you are buying. It may not be the quality you'd expect to find at Alpha Omega before it's owner disappeared and there were reports of millions of dollars in missing merchandise. And there is no way to check.
So, yes, go to the liquidation sale .. but, with a realistic attitude .. and don't buy something just because they say it's a good deal. If it doesn't have a brand name and a price tag you can check elsewhere .. you really don't know what you're buying. Don't forget that!
Posted at 12:09 PM by Susan Wornick
0 comments